Return Policy

We want you to love what you order. If something isn't right, here's how our returns and exchanges work.

1. Return Window

You may request a return or exchange within 7 days of delivery. Requests made after this window cannot be accepted.

2. Eligibility Conditions

To be eligible for a return or exchange, the product must be:

• Unused, unwashed, and unaltered
• Returned with original tags, packaging, and invoice
• Free from stains, odours, or signs of wear

3. Non-Returnable Items

• Innerwear, and any items marked "Non-Returnable" on the product page
• Products purchased during clearance/final sale, where indicated
• Products damaged due to customer misuse after delivery

4. How to Initiate a Return

• Go to Track Order or Contact Us and select the order you wish to return
• Choose a reason for return/exchange and submit the request
• Our team will arrange a reverse pickup where available, or share return-shipping instructions
• Once the returned item passes quality check, your refund or exchange will be processed

5. Exchanges

Size or product exchanges are subject to stock availability. If the requested size/style is unavailable, we will process a refund instead.

6. Return Shipping Costs

Reverse pickup is free in serviceable pin codes. In areas without pickup service, customers may need to self-ship the item; reasonable courier charges will be reimbursed on confirmation, or adjusted against the refund — please confirm with support before self-shipping.

7. Refunds for Returns

Once the returned product is received and quality-checked, refunds are processed as per our Refund Policy (typically within 5–7 business days to the original payment method, or as store credit for COD orders where applicable).